Myclub99 Terms and Conditions – Complete Platform Usage Guide

1Account Eligibility & Registration

To register and use the myclub99 platform, you must meet the following requirements without exception. myclub99 reserves the right to request proof to verify your eligibility at any time.

1.1 Age Eligibility

You must be at least 18 years of age at the time of registration. myclub99 conducts age verification as part of our KYC (Know Your Customer) procedure. Anyone found to have provided false age information will have their account immediately closed and any existing balance may be forfeited.

1.2 One Account Per User

Each user is only permitted to have one active account. This covers one account per IP address, device, phone number, email address, payment method, and residential address. If myclub99 detects more than one account linked to the same individual, all associated accounts will be terminated and balances may be fully forfeited.

1.3 Accuracy of Personal Information

All information provided during registration must be accurate, complete, and up to date. This includes your full name, identification number, date of birth, phone number, and email address. myclub99 is not responsible for any delays or losses arising from inaccurate information.

• Documents that may be requested: MyKad, passport, bank statement, or utility bill as proof of address.
• KYC processing time: Usually within 24–48 hours after complete documents are received.
• Phone number verification: Required to activate your first withdrawal.

2General Terms of Use

By using the myclub99 platform, you agree to comply with all applicable laws and regulations in your jurisdiction. myclub99 does not guarantee that use of this platform is lawful in all jurisdictions.

You agree not to use the myclub99 platform for any unlawful, fraudulent, or harmful purpose that could damage the platform or other users. Strictly prohibited activities include:

• Using automation software, bots, or scripts to play or place bets
• Colluding with other players to manipulate game outcomes
• Exploiting technical errors or vulnerabilities in the system
• Using your account for money laundering purposes
• Granting account access to third parties
• Making false claims or providing misleading information to the support team

Myclub99 employs a sophisticated fraud detection system that operates 24 hours a day. Any suspicious activity will be investigated and may result in a temporary or permanent account restriction.

3Deposits & Payment Methods

Myclub99 accepts deposits via a variety of popular payment methods in Malaysia. All deposits must come from a legitimate source and be in the name of the registered user. myclub99 does not accept third-party deposits.

3.1 Accepted Deposit Methods

• Local Bank Transfer: Maybank, CIMB, Public Bank, RHB, Hong Leong Bank, AmBank
• E-Wallet: Touch 'n Go eWallet, GrabPay, Boost
• Digital Payment: FPX and supported online payment methods

3.2 Deposit Limits & Process

• Minimum deposit: RM 20 for most payment methods
• Processing time: Deposits are usually credited within a few seconds to 5 minutes
• Currency: All transactions are processed in Malaysian Ringgit (MYR)

4Withdraw Funds

Myclub99 is committed to processing all valid withdrawals promptly and efficiently. Withdrawals are processed to the bank account or e-wallet registered under the user's name only.

4.1 Withdrawal Conditions

• The account must have completed the full KYC verification process
• Minimum withdrawal is RM 50
• The withdrawal method must match or correspond to the original deposit method
• Any active bonus must meet the wagering requirements before a withdrawal is permitted

4.2 Processing Time

• Local bank transfer: 2–4 hours (on business days)
• E-wallet: Usually within 1 hour
• Review period: Withdrawal requests requiring a security review may take up to 24 hours

Myclub99 reserves the right to request additional documents before approving withdrawals that exceed a certain limit. This is part of our standard compliance procedure and is nothing for legitimate members to be concerned about.

5Bonuses & Promotions

All bonuses and promotions offered by myclub99 are subject to specific terms and conditions stated in each offer. It is the player's responsibility to read and understand the wagering requirements before claiming any bonus.

5.1 General Bonus Rules

• Each player is only eligible to claim the welcome bonus once
• Bonuses cannot be converted to cash until wagering requirements are met
• Myclub99 reserves the right to cancel bonuses if there is evidence of abuse or fraud.
• Unused bonuses will expire automatically after the specified period
• Using two bonuses simultaneously is not allowed unless otherwise stated

5.2 Wagering Requirements

Each bonus has its own wagering requirements. These requirements determine the minimum amount you must wager before wins from the bonus can be withdrawn. For example, a 30x wagering requirement on a RM100 bonus means you must place bets totalling RM3,000 before wins can be processed for withdrawal.

6Games & Betting

All games available on the myclub99 platform use Random Number Generator (RNG) technology that has been audited and certified by qualified independent bodies. This ensures every game outcome is fully random and cannot be manipulated by any party, including myclub99 itself.

In the event of a technical disruption or system failure during an active game session, myclub99 will use recorded server data to determine a fair outcome. If the data is insufficient to determine a result, the wager will be returned to the player.

• Completed game results are final and cannot be disputed
• Myclub99 reserves the right to limit betting limits for specific games or tables.
• Wins resulting from technical errors will not be paid out

7Account Security

You are solely responsible for keeping your myclub99 account password and login credentials confidential. myclub99 will not be liable for any losses resulting from unauthorized access to your account due to your own negligence.

• Do not share your password with anyone, including family members
• Use a strong and unique password for your myclub99 account
• Enable two-factor authentication (2FA) for added security
• Log out of your account when using a shared device
• Report any suspicious activity to customer support immediately

The myclub99 security team will never ask for your password via email, message, or phone call. If you receive such a request, please report it to us immediately.

8Account Closure & Restrictions

Myclub99 reserves the right to suspend, restrict, or close any account at any time if there is reasonable cause to do so, including but not limited to violations of these terms, fraudulent activity, or at the request of relevant authorities.

If your account has been restricted for reasons you do not understand, contact the myclub99 support team via live chat for clarification. We are committed to resolving every issue fairly and transparently.

You may also request account closure at any time. Prior to closure, all active wagering requirements must be completed and any remaining balance may be withdrawn through the standard procedure.

9Liability Limits

To the extent permitted by applicable law, myclub99 shall not be liable for any indirect, incidental, or consequential losses arising from the use of our platform, including financial losses due to game outcomes, service interruptions, or unauthorized access.

The myclub99 platform is provided "as is" without any warranties. While we strive to keep the platform running without interruption, we do not guarantee that the service will always be available or free from technical errors.

10Terms Amendment

Myclub99 reserves the right to change, add, or amend these terms and conditions at any time without prior notice. However, we will endeavour to inform members of significant changes via in-platform notifications or email.

It is your responsibility to review this page regularly to ensure you are always aware of the latest applicable terms. Continued use of the myclub99 platform after any changes are published is considered your acceptance of the amended terms.

If you disagree with any amendment, you have the right to close your account and withdraw your balance under the standard procedure before the new terms take effect.