Your privacy is our priority. This document clearly explains how myclub99 collects, uses, stores, and protects your personal information. We are committed to keeping your data safe and using it only for the purposes stated.
Myclub99 collects your personal information for platform operations, legal compliance, and improving your user experience. We do not sell your personal data to third parties. All data is protected with high-grade encryption and stored on secure servers.
Myclub99 collects various types of information from you throughout your use of our platform. This collection occurs directly when you register or use our services, and indirectly through standard technologies used by most websites.
When registering or using myclub99 services, you may provide the following information:
| Type of Information | Example | Primary Purpose |
|---|---|---|
| Identification Information | Full name, MyKad number, date of birth | Identity verification (KYC) |
| Contact Information | Phone number, email address | Communications & account security |
| Financial Information | Bank account number, e-wallet | Processing deposits & withdrawals |
| Supporting Documents | Copy of identification card, bank statement | KYC compliance & verification |
| Account Information | Username, password (encrypted) | Login & security |
When you browse the myclub99 website or use the app, our systems automatically record certain technical information. This includes your device's IP address, browser type and version, operating system, pages visited, session time and duration, and game interaction data. This information is used to improve platform performance and detect any suspicious activity.
Myclub99 uses the information collected for lawful and stated purposes only. We will not use your data for any other purpose without obtaining your consent first.
Your data is primarily used to keep the myclub99 platform running smoothly — this includes processing deposits and withdrawals, verifying your identity through KYC, and maintaining the security of your account. Without this information, we cannot provide you with a safe and compliant service.
You can opt out of marketing communications at any time via your account settings or by contacting our support team. This will not affect your access to myclub99's core services.
The security of your personal data is a responsibility we take seriously. myclub99 invests in state-of-the-art security infrastructure to ensure your information is protected at every stage — during transmission, during processing, and during storage.
Myclub99 retains your personal data for as long as your account is active or as needed to provide our services. When an account is closed, we will retain transaction records and KYC information for a minimum of 5 years to meet legal compliance and accounting requirements. Data that is no longer needed will be securely deleted or anonymised.
Myclub99 does not sell, rent, or trade your personal information to any third party for their own marketing purposes. This is an absolute commitment we do not compromise on.
However, in the course of legitimate platform operations, we may need to share certain information with the following parties:
All third parties working with myclub99 are subject to strict data protection agreements. They are only permitted to use your information for the purposes specified in those agreements and may not use it for any other purpose.
Myclub99 uses cookies and similar tracking technologies to enhance your browsing experience, enable certain features, and collect analytics data that helps us improve the platform.
You can control or delete cookies through your browser settings at any time. Note that disabling certain cookies may affect the functionality of some myclub99 platform features. For more information on managing cookies in your browser, refer to your browser's help documentation.
Under Malaysia's Personal Data Protection Act 2010 (PDPA) and international best practices, you have certain rights regarding your personal data that myclub99 is committed to upholding.
Request a copy of the personal data we hold about you.
Update or correct inaccurate personal data.
Request that your data be deleted (subject to legal requirements).
Object to the processing of your data for marketing purposes.
Receive your data in a portable format.
Restrict the use of your data in certain situations.
To exercise any of the above rights, contact the myclub99 customer support team via live chat within the platform. We will process your request within 30 calendar days. We may request identity verification before processing any privacy rights request.
The myclub99 platform is intended exclusively for users aged 18 and above. We do not knowingly collect, store, or process any personal information from individuals under the age of 18.
If we discover that personal data has been collected from someone under the age of 18 without proper age verification, that data will be deleted immediately and the account will be closed. If you have reason to believe your child has registered on our platform, please contact our support team immediately.
Myclub99 reserves the right to amend or update this privacy policy at any time to reflect changes in our privacy practices, legal requirements, or new platform features. When significant changes are made, we will notify you via in-platform notifications or your registered email.
The "updated" date at the top of this document will always reflect the latest version of the privacy policy. We encourage you to review this page periodically to stay informed about how we protect your information. Continued use of the platform after any changes take effect will be considered your acceptance of the updated policy.
If you have any questions, concerns, or complaints regarding how myclub99 handles your personal data, we encourage you to reach out to us directly. Our data privacy team is ready to assist and will respond within a reasonable timeframe.
For official complaints regarding personal data protection in Malaysia, you may also contact the Department of Personal Data Protection (JPDP) under the Ministry of Digital.
We don't just write a lengthy privacy policy — we enforce it with concrete technical measures and procedures.
256-bit SSL protects all data in transit — the same standard used by leading banks in Malaysia.
Myclub99 has never sold and will never sell your personal data to any third party for their marketing purposes.
All our data handling practices comply with the Personal Data Protection Act 2010 in force in Malaysia.
Only authorised staff can access sensitive data. Every access is automatically logged and monitored.
Any requests related to your privacy rights will be processed within 30 days, with the majority resolved sooner.
We explain exactly what we collect, why we need it, and how long it is retained.
With a clear privacy policy and multi-layered security measures, you can enjoy all games on myclub99 with peace of mind. Register today and feel the difference.
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